About this policy
Trust AI Online provides business cybersecurity information and a way to request a consultation at trustaionline.com. This policy explains how we handle information you share through the website or when you contact us. It applies to this website; a separate client agreement may address information handled during a cybersecurity engagement.
Information we collect
When you submit a consultation inquiry, the form asks for your full name, business email address, phone number, and service interest. We also receive any information you provide when you communicate with us directly. Website hosting and security systems may process technical information such as IP address, device and browser details, and request logs needed to deliver and protect the site.
Please do not include passwords, credentials, sensitive personal information, or confidential security details in an initial inquiry.
How we use information
We use inquiry and contact information to respond, discuss your needs, arrange potential services, maintain business communications, and address operational, legal, or security needs. If you become a client, the applicable service agreement may describe additional uses of information necessary to perform the work.
Service providers and disclosures
Providers that support website hosting, email, form delivery, or business operations may process information on our behalf. We may also disclose information when needed to provide a requested service, comply with law, protect rights or security, or complete a business transaction. We do not guarantee that information is never shared with service providers.
Cookies and technical data
Depending on how the site is hosted and configured, the website or its providers may use cookies or similar technology for essential operation, security, or measurement. If additional analytics or advertising tools are added, this policy should be updated to identify them and any choices visitors have.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, subject to applicable legal, business, and contractual requirements. We take steps appropriate to the information we handle, but no website or electronic transmission can be guaranteed completely secure.
Your questions and requests
You may ask about, correct, or request deletion of information you sent us by using the consultation form on our website. We will review requests in light of applicable requirements and any information we need to retain.
External sites
Links to other websites, if any, lead to sites with their own privacy practices. We are not responsible for their practices.
Changes
We may update this policy when our practices or the site change. The effective date at the top of this page shows when this version was issued.